Build trust and support through clear, authentic communication

Plain Language for STEM Experts


These are the three modules to be taken by participants prior to a live, group videoconference or in-person session. These individual and group sessions are pre-arranged with a purchase order or service contract. 

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If you would like a quote for a group session, please contact

Small Group Session

Using plain language is about much more than simply replacing fancy words with simple words. It is certainly not about “dumbing down”.

Experts often communicate in a way that prevents their audience from understanding and acting upon the information.

Almost half of Canadians have trouble with reading, writing and comprehension. They struggle with text filled with terminology, complex sentence structures and abstract concepts. Even people who have high literacy skills can struggle with language that is not in plain language.

Using plain language is about understanding and building on common ground. You see your information from the audience’s point-of-view and not your own. You build trust between you and the audience.

What's included?

  • 3 self-directed modules
    w/exercises and videos
  • A live 3-hour workshop. This component includes practice exercises.
  • 1 reference manual

Content includes:

  • What is plain language
  • Understanding your audiences
  • Having clear objectives
  • How clear thinking leads to clear communication
  • Making abstract concepts concrete
  • Writing using clear words, sentences and paragraphs
  • Use of formatting to improve readability
  • Use of storytelling and examples

TRUSTMAKERS’ Plain Language Workshop will help you better understand and build on the common ground you share with your audience. It will help you to be clear, authentic and trusted in your written and verbal communication.