We have really great instructors and staff

Our bilingual team of instructors and facilitators are experts in their fields, friendly, experienced, down-to-earth and great facilitators

Meet our team

John McKay
Managing Partner
jmckay@trustmakers.ca 613-699-2007 ext. 102

Founding partner John McKay has provided communications and media relations services to the public, private and non-profit sectors for over 30 years. He is a respected trainer, speaker and presenter. He has delivered over a thousand training courses, facilitated meetings and events, and made presentations before large crowds and small groups.

Glendalynn Dixon
Glendalynn is an instructor and facilitator specializing in change management, stakeholder consensus & communication. A former business intelligence professional and professor, she has helped global market leaders, hypergrowth organizations and non-profit associations leverage communication to successfully navigate challenging circumstances.
Fearlessly embracing the question "What if?", Glendalynn possesses a unique ability to uncover and address hidden risks within organizations. As a public speaker, Glendalynn intertwines the art of storytelling with the precision of her analytical background to uncover insights for audiences facing pivotal transitions.
Recognized as a community builder and advocate for equity in the technology sector, Glendalynn served as a mentor, advisor and chair for industry associations.

Paul Giroux
Senior Associate
Paul is a writer, trainer and an issues manager who has worked with many public and private organizations. Over the past three decades, his services have been retained in the context of the most current issues of the day. He started out as a journalist in the newsroom for Radio-Canada.

Brenda Bookbinder
Training Manager
bbookbinder@trustmakers.ca 613-699-2007 ext. 103
Brenda is our training coordinator and is a media placement, advertising, recruitment and communications specialist. A former Vice President for a large media buying firm in Toronto, Brenda maintains an up-to-date understanding of the most effective tactics in media, advertising and digital marketing.
Réjean Grenier
rgrenier@artisansdelaconfiance.ca 613-699-2007 ext. 111
Réjean is the former owner and publisher of Sudbury’s French-language newspaper, Le Voyageur, and Ontario’s only French-language business magazine, Le Lien économique. He was a radio and television journalist for Radio-Canada and the CBC. He has been a media spokesperson for Elections Canada and journalism instructor at Laurentian University.
Julie Sommerfeld
Multimedia Producer
Julie brings her video editing, animation/character graphics and multimedia skills to bear on our live streams, videoconference productions and interactive e-learning programs. She is one of the key reasons our training programs are professional, engaging and fun.
Nicole Beauchamp
nbeauchamp@artisansdelaconfiance.ca 613-699-2007 ext. 113
Nicole has been the Director of Communications for federal cabinet ministers and a professor of public relations at La Cité collégiale in Ottawa. She is a former public radio producer at Radio-Canada, and the former radio host and producer of Matière grise, a weekly radio program for active seniors on the French language radio station UNIQUE FM. She has been the Head of Public Relations for the Ottawa-Carleton French-language School Board and Manager of Communications for the Canadian Nurses Association. She has been the principal of Mordicus Communications since 2006.